when it’s all
about you

The Say Done approach is authentic and empathetic because we know that every client needs a different solution. We offer advice based on individual wishes and needs that we consider with care and attention. The result? A plan for your move and post-move set patterns but are made to measure, with selected suppliers, tools and ideas.
Our aim is to understand your story, your tastes and your desires, and then turn this information into a bespoke journey. To do this, one or more meetings are essential, so we can agree on your needs, choices and expectations regarding your move. We don’t offer standard solutions; we create relocation experiences that reflect the personality and the unique journey of each individual, highlight their lifestyle and spirit, and make their move an authentic and very special adventure.

how we work

after a preliminary get-to-know- you meeting, you’ll receive a questionnaire so that we can obtain as much information as possible: needs, tastes, expectations

we meet and talk, online or in person, to clarify every detail

we select suppliers that best suit your needs; we evaluate prices and services

we send you a detailed programme with all the information about the timeline, home, services for day-to-day life and, if requested, cultural and leisure proposals

we remain available for the entire duration of your stay, to attend to any need, question or emergency

at the end of our assignment, you will receive a brief client satisfaction questionnaire, so that we can verify and improve our services over time

sustainable
choices

Say Done stands out for its commitment to sustainability and the environment. We are actively committed to minimising the environmental impact of our relocation activities, working remotely whenever possible. We try to use low-impact transport options, and we work with local suppliers who use environment-friendly practices. We also encourage a sustainable approach among our clients, offering advice and resources for living more eco-friendly in their new destination. Relocation can be an opportunity to embrace a greener and more responsible lifestyle.